We Fill the Training Gap: Few Providers Vertically Integrate Payments Processing Equipment Maintenance Training
Our technicians are fully trained in formal repair issues and have decades of hands-on experience in the field. We understand the complexities of servicing the critical equipment maintenance needs of companies and have developed many training processes derived from our industry experience. This keep our technicians fully trained on all aspects of machine maintenance with an emphasis on preventive maintenance diagnostics.
Technical machine knowledge is dwindling in the payments industry due to lack of OEM commitment to service and support. OEMs like IBM and NCR baked in a 15-year life expectancy for the parts needed to maintain their machines. This has created a need that our customers have over time asked us to fill.
Qwinstar has met this challenge by setting up a comprehensive parts inventory system that allows us to source and reclaim and keep available the parts needed to run these machines at optimal levels.
Few payments providers today are vertically integrated and can deliver quality solutions which includes comprehensive and rigorous technical training the way 3 Point Alliance does.