3 Point Alliance provides integrated, customized solutions in Remittance Processing, Maintenance, Business Continuity and Financing. Our unique and comprehensive model allows us to support you in streamlining your operations and workflow while maximizing your earnings and profitability. Our goal is to always meet your needs – when you choose 3 Point Alliance, we make your business our business.

3 Point Alliance Facts:

. Founded in 1990
. Nationwide operations and service centers
. Onsite and outsorced solutions
. Dedicated client services, field technicians and software
programmers located throughout the U.S.A.
. Corporate Headquarters located in Clifton, NJ

Norman Grunberg – President
ngrunberg@3ptalliance.com
“It is an honor to keep the nation’s largest financial
institution operating on a daily basis. Our work is
always driven by the customer – that is why we’ve
been provider of choice for many customers since 1990.”

Richard Daidone – President
rdaidone@3ptalliance.com
“We saw the opportunity to provide integrated
services to variety of industries, and we’re growing
our capabilities and expertise every day to deliver
the most creative, flexible and effective solutions for
your business” .

As one of the only service providers offering truly customizable solutions for remittance processing, maintenance, financing and business continuity, we know that behind every processing environment and every single payment there are people – your colleagues and your customers. That is why our customers trust us to develop customized solutions to meet their needs, streamline their operations and maximize their processing potential.

Payment Processing
Onsite and outsourced options with our proprietary software with web-based workflow tools to manage processes, images, exceptions, archival and data aggregation.

Business Continuity
Critical strategies for continuity and disaster recovery planning and real-estate for processing and data centers.

Maintenance
24/7 hardware maintenance expertise through our proprietary software and team of cross-trained technicians with access to the industry’s largest parts and ink/fluid inventory.

Financing
Comprehensive financing needs for all business needs to create free capital for your continued growth.

Maintenance

Qwinstar Maintenance, Training & Parts

24/ 7 hardware maintenance from cross-trained expert technicians

IBM 3890 / 3897
NCR 7780 / iTran / 7766
Inspection and audit
Refurbishment and testing

Online dispatch
Preventive maintenance
24/7 technician response
Parts and ink replacement

The Qwinstar Difference:

Training:
Our program is the industry’s most comprehensive and rigorous, with all technicians trained to monitor, maintain, troubleshoot and repair both IBM and NCR equipment. Resident and Senior technicians receive annual training updates to supplement their working knowledge, and multiple technicians can be accessed simultaneously to ensure your processing environment is maintained and restored efficiently

Qwinstar Maintenance Director:
This network tool allows our technicians and your team to monitor equipment at all times—down to individual parts. It is the industry’s most effective software in diagnosis and preventive maintenance—giving us real-time access to information with extraordinary detail.

Parts & Ink Inventory:
We maintain the industry’s most extensive inventory of parts, ink and fluid. Our ability to replace worn and potentially harmful parts keeps your machines running at optimal levels more effectively than any other maintenance provider. Technicians and clients have immediate access to extensive inventory of replacement parts. To best service our customers, all parts, ink and fluid are available to companies with in-house maintenance, equipment brokers and other maintenance companies.