A large cable and telecommunications company acquired a cable operator in a new region of the country so they needed a remittance provider that could serve the new area along with standardizing existing payments nationwide. 3 Point Alliance centralized our client’s payments into our operation centers for improved collection times and implemented state-of-the-art payments solutions saving them significant time and money.
Advantages of Centralized Remittance Processing
Our customer provides cable TV, internet broadband, voice and data services to over 22 million residential and business subscribers.
They experienced growing pains in customer payment processing when they acquired a cable operator in a new region of the country.
With the acquisition, our client recognized that their current regional processing approach was no longer adequate and sought our advice on how to standardize payments across a nationwide service area combined with looking to a centralized processing network.
Working closely with our client we determined they needed to solve key issues such as:
3 PPP business analysts consulted with cross-disciplinary teams in management, treasury and IT to develop a comprehensive solution involving proprietary Web-based software applications and other tools that centralized payment processing cost-effectively and seamlessly.
We set to work to achieve these outcomes:
First, we set up a new operations center to process payments coming from the new region with capacity to handle additional payments from other regions. Then we worked to reduce banking fees using paperless deposits or ICLs that would expedite payment efficiently while reducing costs.
From that point on, 3 Point Alliance was able to:
From the date of our engagement, the project took only five months to day one of live operation.