Utility companies are operating in an uncertain market environment making it difficult to sustain growth and profits.
As with many industries, consumers are demanding value from utilities and can price-shop with third-party providers in some markets. This means utilities have to find ways to maintain customer loyalty.
When utilities streamline bill paying it improves customer relationships as well as the bottom line.
3 Point Alliance has generated significant value in these areas which you can learn more about in this case study.
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- Case Study: Utility Company